Website Terms and Terms of Business

 

These Website Terms and Terms of Business govern your use of our 
website, www.onyxcoachingltd.com, (the “Website”) and your relationship with Onyx Coaching Ltd 
(“we”, “us” or “Onyx Coaching Ltd”). Please read these terms carefully as they affect your rights 
and liabilities under the law.
If you do not agree to these Terms of Use, please do not register as a member, use the Website, or 
purchase any of our Products.
Please also see our Privacy and Data Protection Policy for information about how we collect and 
use your personal data, this can be found on our website under privacy policy 
on www.onyxcoachingltd.com.
Onyx Coaching Ltd (nor any of its employees, agents, or representatives), is engaged in rendering 
medical advice, nor does it (or any of its employees, agents or representatives) hold itself as 
qualified to do so.
We strongly recommend that you seek professional medical advice before embarking on any diet 
or exercise program. In the interest of clarity, none of our exercise or meal plan suggestions are 
ever to be taken as prescriptive. We at ONYX Coaching Ltd have to respect our qualification 
boundaries and only condone seeking professional advice if it’s related to medical/ health issues. 
We can implement the correct nutrition/ practices once results are given from professional 
diagnosis.

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Introduction

This Website provides an online personal fitness coaching experience through which you can 
purchase tailored workout and diet programs. These include online programs broken down into 
different tiers, with each tier being more advanced than the other.
These terms will apply to all users (“you”) of the website and all purchasers of products.
By using the website, or by purchasing any products from us, you agree to be bound by these
terms of use.
Please note that these terms of use may be amended from time to time. Notification of any 
changes will be made by us posting new terms onto the website. In continuing to use the website 
you confirm that you accept the then current terms of use in full at the time you use the website. If 
you do not accept the amended terms of use, then you must cancel your registration or 
subscription and the previous terms will continue to apply pending termination.

Our Products

We will offer through the Website the following products (the “Products”)
Tailored nutrition plans, Tailored workout plans, Supplement plans, Meal recipes, At home health 
check kits all through online mobile APP access.

Fees

You can view and access the website free of charge, however in order to purchase any of our 
products you must register as a member.
The fees payable in respect of the products and services will be clearly displayed on the website.

How To Contact Us

We are Onyx Coaching Ltd , a company registered in the United Kingdom. All prices are inclusive 
of UK value-added tax You can contact us at any time on the following email 
address: onyxcoachingltd@gmail.com or via social media following the buttons links on the 
homepage.

Registration

When you register as a member, we will ask that you provide certain personal information such as 
your name, email address, postal address, and your payment details. Any personal information you 
provide to us with will be handled in accordance with our privacy policy which can be found on our 
website https://www.onyxcoachingltd.com/.
On registration you will be asked to create a password. You must keep this password confidential 
and must not disclose it or share it with anyone. If you know or suspect that someone else knows 
your password, you should notify us by contacting onyxcoachingltd@gmail.com immediately.
If we have reason to believe that there is likely to be a breach of security or misuse of the website 
through your account by means of the use of your password or otherwise, we may require you to 
change your password or we may suspend your account. Until we are satisfied that your account is 
secure, you may not be able to access the website.
You agree that all personal information that you supply to us will be accurate, complete, and kept 
up to date at all times. We may use the information provided to us to contact you.

Products: Cancellation

You will only be entitled to a full refund during the first 7 days of initial purchase of a plan. The 
conditions of this matter must only follow this: your account has been hacked, double payment 
glitch or wanting to change/ upgrade your plan.
This will be issued if either the client or our coach confirms this. Once onboard, a clients grace 
period during a subscription takes places before the following payment is made. If the client fails to 
confirm this cancellation and then requests a refund after payment is taken, a refund is not 
allegeable. Please make our coaches aware upon cancellation and before your next monthly 
payment is paid to ensure no further payments take place.
Upon initial purchase of a plan, once payment is received, the client is responsible for this action. If 
the client wants to end an ongoing subscription with us then one of the following must happen:
Email us at onyxcoachingltd@gmail.com or use the online chat system via the ONYX Coaching 
APP, telling us you wish to cancel.

License

On your purchase of the relevant Product, we will grant to you, for your own personal use only, a 
limited, non-exclusive, non-transferable license to access our website and (as the case may be):
access video on a streaming only basis. Access and download personalised plans provided 
through our programs.You are not permitted to share or use any of the content licensed under 
these terms with any other individual or platform. Except for the foregoing limited license, no right, 
title, or interest shall be transferred to you.

Viruses, hacking, and other offences

You agree not to upload any files or post, distribute publish any files on the website that contain 
viruses, corrupted files, or malicious code or any other similar software or programs that may 
damage the operation of another’s computer.
You must not misuse the website by knowingly introducing viruses, trojans, worms, logic bombs or 
other material which is malicious or technologically harmful. You must not attempt to gain 
unauthorised access the website, the server on which the website is stored, or any server, 
computer or database connected to the website. You must not attack the website via a denial-of￾service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 
1990. We will report any such breach to the relevant law enforcement authorities, and we will co￾operate with those authorities by disclosing your identity to them. In the event of such a breach, 
your membership and right to use the Website will cease immediately.
We will not be liable for any loss or damage caused by viruses, a distributed denial-of-service 
attack or other technologically harmful material that may infect your computer equipment, computer 
programs, data, or other proprietary material due to your use of the Website or to your 
downloading of any material posted on it, or on any website linked to it.

Availability

Although we aim to offer you the best service possible, we make no promise that the website will 
meet your requirements. We cannot guarantee that the Website will be fault-free. If a fault occurs 
with the website, you should report it to onyxcoachingltd@gmail.com and we will attempt to correct 
the fault as soon as we reasonably can.Your access to the website or our app may be occasionally 
restricted or interrupted to allow for repairs, maintenance or the introduction of new facilities or 
services or because we are unable to offer the website for reasons beyond our control (such as a 
denial-of-service attack). In this event we will attempt to restore the service as soon as we 
reasonably can. Any such restrictions or interruptions shall not constitute a breach by us of these 
terms.

Our Liability

Nothing in the agreement excludes our liability arising as a result of our negligence for: Death or 
personal injury; Fraud or fraudulent misrepresentation.
Onyx Coaching Ltd (nor any of its employees, agents or representatives), is engaged in rendering 
medical advice, nor does it (or any of its employees, agents or representatives) hold itself of out as 
qualified to do so.
We strongly recommend that you seek professional medical advice before embarking on any diet 
or exercise program. Unless an official diagnosis has taken place by a professional before hand.
Any exercise program, even in healthy individuals, carries risk. You have a responsibility to 
exercise you own personal judgment, as well as any other considerations, before acting on any of 
the content provided by us.
Where we provide you with a personal Plan, the information contained therein should not be 
regarded as or relied upon as being a comprehensive health, diet or exercise program. 
Accordingly, any actions that you take in relation to a personal plan should not be pursued 
regardless or to the exclusion of other information, opinions or judgments that are available to you.
Any personal plan (nutrition & workout plans) will have been prepared on the basis of information 
provided by you. You are responsible for the accuracy of any information that you provide to us. 
You are responsible for informing us of any health issues or medical conditions when asking us to 
prepare a personal plan.
Before taking any action in relation to a personal plan, you must consider any other factors apart 
from the personal plan of which you are or ought to be aware. As our suggestions are never to be 
taken as prescriptive, we suggest you seek professional medical advice before engaging in any of 
our exercise or meal suggestions.
For example, we always recommend that you seek professional medical advice before embarking 
on any exercise program. Your decisions to engage in any exercise program should take into 
account any medical or other professional advice that it available to you as well as using your own 
personal judgment as to what activity is safe for you to engage in.
This is why initially we have a biometrics questionnaire specifically asking for medical/ allergy 
issues. We at ONYX Coaching need to know this before creating your personal nutrition/ workout 
plans. 
We offer a home health check kit, provided to us by a third party licences company (Check Your 
Body Health). With this test we intend to discover any further issues which was not stated in the 
initial purchase and biometrics questions. These results are then consulted personally with the 
client and seeking professional medical advice is then followed, depending on the severity of the 
issue(s), 
The information set out in any personal plan may relate to certain contexts and may not be suitable 
in other contexts. It is your responsibility to ensure that you do not use the information we provide 
in the wrong context.
For example, where a program was tailored for a woman who was not pregnant, this would not be 
appropriate for her to use after becoming pregnant.
You are responsible for informing us of any health issues and pre-existing medical conditions when 
you ask us to prepare a Personal Plan.
Any information that we provide that does not form part of a Personal Plan, whether obtained 
through our website, video course, social media (such as Facebook, Instagram, or Twitter or 
TikTok) or otherwise, is provided for the purposes of general information only.

Expected Results

While we confidently believe that for most people, following our programs and methods will lead to 
desired results, all exercise programs depend on the individual. Result will be affected by the effort 
and commitment of the individual, however in some circumstances even where an individual 
follows our program, they may not achieve the desired results. We, therefore, provide no 
warranties of any kind, express or implied, as to: the effectiveness of any techniques, diets, for 
programs that we deliver; or the results that you may achieve as a result of following our programs.
All testimonials contain shown on our website or in our content are real people who have followed 
the plans provided by us. For the avoidance of any doubt, however, they are not indicative of the 
results that you are likely to achieve, rather they are included as examples of the results that 
particular individuals have achieved.

Data Protection Policy

We request that all personal information that you provide is accurate, current, and complete. Any 
information which is collected using the website, mobile app and home health check kits including 
sensitive and personal information will be held by us in accordance with our privacy and data 
protection policy. You are responsible for ensuring that the user has given the appropriate 
consents.
All notices sent to you will be sent to the email address provided with your registration details (as 
updated by you). By accepting these terms, you give your consent to receive communications from 
us by email and you agree that all agreements, notices, disclosures and other communications that 
we provide to you by email satisfy any legal requirement that such communications be in writing.
Any personal information that you provide to us in using the Website or as a member will be 
handled in accordance with our Privacy and Data Protection Policy which can be seen.

Intellectual Property

By providing any content for distribution by us (such as before and after photographs) you 
expressly grant us a worldwide, royalty-free, perpetual, irrevocable license to use, copy, store, 
perform, display, and distribute such content.
The format and content of the Website is protected by United Kingdom and international copyright, 
and we reserve all rights in relation to our copyright whether owned or licensed to us and all rights 
are reserved to any of our registered and unregistered trademarks (whether owned or licensed to 
us) which appear on the Website.
This Website or any portion of this Website may not be reproduced, duplicated, copied, sold, 
resold, visited, or otherwise exploited for any commercial purpose without our express written 
consent. You may not systematically extract and/or re-utilise parts of the contents of the Website 
without our express written consent. In particular, you may not utilise any data mining, robots, or 
similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation 
of any substantial parts of the Website without our express written consent.

International Use

You shall comply with all foreign and local laws and regulations which apply to your use of our 
Website in whatever country you are physically located, including without limitation, consumer law, 
export control laws and regulations.

General

These conditions are governed by and construed in accordance with the laws of England and 
Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts. If you 
breach these Terms of Use and we decide to take no action or neglect to do so, then we will still be 
entitled to take action and enforce our rights and remedies for any other breach. We will not be 
responsible for any breach of these Terms of Use caused by circumstances beyond our reasonable 
control.
We may make changes to the format of the Website or our service offering at any time without 
notice. We require that our clients be over the age of 18 or have express written permission of their 
parents before we can begin a coaching arrangement. Please do not purchase our products if you 
are under 18 without first getting written permission from your parent or guardian.

 

Thank you.

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